Telephone

01200 422 104

Welcome to

Ribble Valley Crossroads Care

Our People

We are proud of our team; they are what makes Crossroads special.

Our team stay with us, indeed our longest members have been with us 19 and 17 years respectively!

PROVIDING SPECIALIST SUPPORT TO CARERS IN THEIR OWN HOMES, GIVING CARERS TIME FOR THEMSELVES FOR OVER 30 YEARS

When we recruit new staff we are looking for people whose values match ours – although skills are a bonus, we can teach skills. What can’t be taught is values.

For this reason, we are very selective and will interview thoroughly to ensure new members to the team will deliver the care, compassion, dignity and respect that all our clients deserve. We invite clients to join us on our interview panel. Please get in touch if you would be interested in being part of our interview panel.

Meet the Ribble Valley Crossroads Care Team

Grace Hore (Finance Manager)

Grace’s Scottish brogue will be instantly recognisable on the phone. Grace has dedicated two decades working tirelessly for Crossroads and is a fountain of knowledge on clients, care workers, supporters and projects throughout our history. With today’s challenges in social care funding, Grace keeps a close eye on our finances, ensuring we continue to be able to support hundreds of people in need across the Ribble Valley. For carers and clients who are unsure about Rolling Respite, Free funding and costs of care then Grace is a great resource of support.

Julie Ellis (Rota Coordinator)

Julie brings the needs of clients and Carer Support Workers together, ensuring that there is continuity of care. Julie will move heaven and earth to help our clients in need and is great at problem-solving tricky diary planning! Julie is a great listener and can guide telephone conversations from stressed families and people needing urgent assistance, into real support, plan and action giving reassurance and confidence. Julie coordinates all the assessments and home visits with our Senior Practitioners and Manager ensuring we always deliver on our promises.

When a client needs a rapid service start, Julie will pull out all the stops. Julie also supports our Manager in her role.

Louisa Barnes (Admin Assistant)

Louisa is an experienced administrator that has worked in Health care for a number of Years. Having Joined us from the NHS where she worked in a variety of departments. Louisa has also worked as a Care Support Worker in the community and carried out lots of training to develop her skills. Louisa has personal experience of Learning difficulties and Autism. She is friendly, caring and willing to help in any way she can.

Pam Highton, Sheila Jackson(Senior Care Practitioners) 

Our experienced care practitioners are at the forefront of delivering care themselves as well as carrying out client assessments, reviews, observations, liaising with Occupational Therapy and more.   They play a core role in our Care Team and are a source of much knowledge and advice. 

Senior Carer Support Workers and Carer Support Workers

Our Carer Support Workers truly want to care and they tend to stay with us for a long time! Our longest serving Carer Support Workers has been with us 17 years. When new staff come for an interview, most often it is because they’ve spoken to a team member whose told them we are a good employer, look after their staff and believe in real care for the clients we support.

Our Carer Support Workers all have continuous training and development, with dementia and end of life care key to their specialities.

TESTIMONIALS

A small selection of comments from the people we support

Ribble Valley Crossroads Care

N

Compassion

N

Quality

N

Skill

N

Trust

N

Respect

N

Innovation

Find out if we can help you and your family

CALL OUR CARE TEAM ON  !

01200 422 104

How can we help you?

Social Support

Including companionship, socialisation, activities

Personal Care

Assistance with things such as bathing, dressing, medication etc.

Dementia Care

Both individual and community support.

“Care is a state in which something does matter; it is the source of human tenderness.”

What our customers say

So caring. Simply brilliant

I don’t know where you find your staff from.

All of them, every single one, are amazing.

So caring. Simply brilliant. We can’t say enough good things about the girls.

What makes Crossroads Care so great

We are incredibly bespoke and will tailor to meet your needs. If you are not sure we can help, please give us a call and we will do our very best!

You can read more about our different services here.

Personal care  – bathing, dressing, medication etc.

Social Support – companionship, socialisation, activities

End of Life – walking with you to provide dignified care

Dementia care and respite – individual and community support

Learning disabilities – enabling individuals to reach their own aspirations and life outcomes

Family support – for times when a family needs that extra pair of hands or guidance whether that’s running a household, practical parenting support or developing resilience and sustainable family relationships

Home Help Support  – when you need a little extra support around the home

01200 422 104

Get in touch with us today!

Our support can range from helping someone to get up, washed, dressed and make breakfast, to helping with medication, providing companionship, accompanying on outings, overnight care, rehabilitation and lots more.

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